IT that stays invisible
— until you need it.
Wyrestone keeps your systems monitored, patched, and backed up around the clock, so downtime isn't something you have to think about.
Four systems. One team watching all of them.
Managed IT
Day-to-day support, patching, and device management for every machine on your network.
Managed IT
Every device on your network, watched and kept current before small issues turn into downtime.
- Patched automatically — workstations every Sunday night, servers on a coordinated monthly schedule
- A device goes quiet, a ticket exists before you notice — not after someone calls to say their PC won't start
- One inventory of everything you own, so "what's actually on our network" has an answer
- Antivirus status checked on schedule, not assumed
Cybersecurity
Endpoint protection and threat monitoring that catches problems early — and a real response plan for when something gets through.
- Endpoint protection on every device, centrally managed — not left to whatever each machine shipped with
- Security events watched for the signs of a real intrusion, not just a dashboard nobody reads
- Phishing simulations that train your team to catch the real one before it costs you
- An incident response plan written before you need it — not improvised while something's wrong
Cloud & Microsoft 365
Email, backups, and collaboration tools set up properly from day one — and kept that way as your team grows.
- Licensing and tenant management handled end to end — no guessing which M365 plan you're actually paying for
- Independent backup of mail, OneDrive & SharePoint — Microsoft's own retention is not a backup
- Access reviewed as people join and leave, so an ex-employee isn't still logged in months later
- Security baseline configured on day one, not left on the defaults
Helpdesk
A real person to call when something breaks, not a ticket that vanishes into a queue somewhere overseas.
- Business-hours remote support included for every device under contract
- A South African team who understands the business, not an overseas script
- Plain-English answers — no jargon, no runaround
- Remote-first by design — most problems get solved without anyone needing to be on-site
From first call to first report.
Discovery call
We talk through your setup, what's working, and what's not. No commitment, no jargon.
Onboarding
Monitoring, antivirus, and backup rolled out across your fleet, with full documentation as we go.
Ongoing monitoring
Every device watched around the clock. Most issues get caught and fixed before you'd have noticed.
Monthly report
What was monitored, what was caught, what was patched — proof the service is working, every month.
Proactive, not reactive
We watch for problems before they become outages, not after.
A server going quiet gets a ticket within a day — not discovered when someone can't log in on Monday.
A person, not a queue
A South African team who understands the business you're running — not an overseas script reading from a screen.
15 years across international MSP support, application development, and DevOps — not just plugging in routers.
Clear, upfront pricing
No surprise invoices. You know what you're paying for, every month.
Month-to-month, no lock-in — 30 days' notice either way, whenever you need it.
Have a question? It's probably here.
Do I need to switch everything at once?
No. Most clients start with monitoring and patching on their existing setup, then add cybersecurity, M365 management, or backup as it makes sense. Nothing has to move all at once.
What happens to my current setup and data?
We onboard around what you already have — existing hardware, existing Microsoft 365 tenant, existing file structure. Onboarding is discovery first, changes second, and nothing gets touched without you knowing.
Do I need to be based near you for this to work?
No. Monitoring, patching, helpdesk and cloud management are remote-first by design and work the same wherever you are in South Africa — most issues never need anyone on-site at all.
What's not included in the monthly fee?
Project work — migrations, new-site rollouts, larger installs — is quoted separately so it never inflates your recurring fee. Everything covered under your plan is listed on the quote before you sign anything.
Is there a lock-in contract?
No. Wyrestone runs month-to-month with 30 days' notice either way. If it's not working for you, you're not stuck.
How is backup different from what Microsoft already provides?
Microsoft 365's native retention is not a backup — it's designed for short-term recovery, not long-term protection against deletion, corruption, or an account compromise. We run independent backup of mail, OneDrive and SharePoint on top of it.
Tell us what's slowing you down.
Whether it's a single recurring issue or you're ready to hand over IT entirely, send us a message and we'll come back to you within one business day.